Anne shares zoo employee stories on introducing LEAN thinking and continuous improvement in different industries cultures. Here what some did to change mindsets and ultimately prove the usefulness of continuous improvement by creating a culture around it. 

She will touch on the challenges of fostering buy-in with teams of varying demographics as well as having your voice heard and trusted despite your differences in generation, or corporate ranking. 

How do you influence people with more job experience than you to change the way they think?